Returns & Exchanges

At Panama Jack, we want you to be completely satisfied with your purchase. If your gear isn't a perfect fit, you can return or exchange unworn items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Print Your Label

  Download and print the prepaid shipping label provided at the end of the return request process.

• 3.
  Pack Your Items

  Securely place the items in their original packaging, ensuring all tags are attached and the product is in its original condition.

• 4.
  Drop Off and Refund

  Drop the package at any authorized carrier location; once we receive and inspect your items, your refund will be processed within 7-10 business days.